Last Updated: May 25th, 2023

Your privacy is critically important to GRASS.

To better protect your privacy, we provide this notice explaining our privacy practices which information about you is collected and used at

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. We encourage you to read and review the terms of this Privacy Policy before using our website.

By using our website, you agree to accept the terms of our Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website.


Information We Collect

To fulfil your requests for information, enable you to participate in our offerings, and provide you with opportunities to learn about other products and services in which we think you might be interested, we ask that you provide us with certain personally identifiable information.

The types of personally identifiable information that may be collected include: name, address, e-mail address, telephone number, fax number, credit card information.

By providing your personal information on our website, you consent to allow us to use that information in accordance with this Privacy Policy.

In some instances, we may request that you submit information about other people. For example, if you order a flower and want it sent directly to the recipient, you might submit the recipient’s name and address. The types of personally identifiable information that may be collected about other people include: recipient’s name, address, e-mail address, and telephone number.

How We Use the Information

We use your personally identifiable information to provide the requested information or content, respond to your inquiries about our offerings, offer you other products, programs or services that we believe may be of interest to you, or for other purposes disclosed at the time of collection.

We also may use your personally identifiable information to contact you regarding your use of our products or services, or regarding changes to our Privacy Policy, or other policies or terms that affect you and your use of our website or our products and services. In addition, we may use such information to improve the content and navigation of our Web site, or for other internal purposes.

We use the information that you provide about others to enable us to send them your gifts or information. From time to time, we also may use this information to offer our products, programs, or services to them.

Data Security

We prioritize the security of your personal information at GRASS. We implement robust data security measures to safeguard your data from unauthorized access, loss, or misuse.

Our website employs encryption protocols to protect sensitive information during transmission. We use secure payment gateways to ensure the safety of your financial transactions.

Additionally, our internal data handling protocols and access controls limit access to personal information only to authorized personnel who require it to perform their duties.

Rest assured, we are committed to maintaining the highest level of data security to protect your privacy and provide you with a safe and secure shopping experience.

Data Retention

At GRASS, we retain your personal information only for as long as necessary to fulfill the purposes outlined in our privacy policy.

The duration of data retention may vary depending on the type of information and the purpose for which it was collected. We adhere to applicable legal obligations and retain data as required by law. When data is no longer needed, we securely dispose of or anonymize it to ensure your privacy.

We have implemented strict data retention practices and regularly review our retention periods to ensure that your information is kept only for the necessary duration.

Your privacy is important to us, and we strive to maintain data retention practices that align with industry standards and regulatory requirements.

User Rights

We respect your rights regarding your personal information. As a user of our online flower shop, you have the right to access, modify, or delete your data, as permitted by applicable laws. If you would like to exercise any of these rights, we provide easy-to-use mechanisms to access and manage your personal information.

You can update your account details, review your order history, and make changes to your preferences. If you have any privacy-related inquiries or requests, our dedicated support team is here to assist you.

We are committed to empowering you with control over your personal information and ensuring that your privacy rights are respected throughout your interactions with our website.

Updates to the Privacy Policy

We may periodically update our privacy policy to reflect changes in our practices, legal requirements, or the evolving nature of our services.

When we make updates, we will revise the "Last Updated" date at the top of the policy. We encourage you to review the updated privacy policy to stay informed about how we collect, use, and protect your personal information.

By continuing to use our online flower shop after the changes have been made, you indicate your acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed about any modifications that may affect you.

Legal Compliance

GRASS is committed to complying with relevant privacy laws and regulations. We strive to ensure that our data collection, storage, and processing practices align with the requirements of applicable laws, such as the General Data Protection Regulation (GDPR) and other relevant privacy frameworks.

By adhering to these legal obligations, we aim to protect your privacy rights and provide you with a trustworthy and secure online experience.

If you have any questions or concerns regarding our compliance with privacy laws, please don't hesitate to contact us.

We are dedicated to maintaining a high standard of legal compliance to safeguard your personal information.